WB Verwaltungs

The paperwork of a tenancy — statements, documents, contracts and repair requests — in one app for tenants and owners.

  • Tenant portal
  • Document archive
  • Maintenance requests

What the app handles

Tenant portal access

Each tenancy gets its own login tied to the unit, not to an email thread. Tenants see their own documents and nothing belonging to a neighbour.

Digital document storage

Lease, house rules, handover protocol, meter readings and correspondence filed under the unit they belong to, and still there after a tenant changes.

Rent and utility statements

Annual utility settlements and rent statements published to the tenant in readable form, with the positions listed instead of summed into one number.

Maintenance request submission

A defect is reported with photo, room and date from the flat itself. The request keeps its status, so nobody has to ask whether it was passed on.

Contract and invoice overview

Owners see the contracts running on a property and the invoices booked against it in one list, per unit and per period.

What we set up

Modules are licensed per property. We scope them with you before anything is quoted.

Most asked for

Tenant portal

The tenant-facing side of the app, branded with your management company's name.

  • Logins issued per unit
  • Announcements to a building or a block
  • Document inbox for each tenancy
  • Tenant change without losing the unit file

Document archive

Your existing paperwork brought into one structure that survives staff changes.

  • Filing by property, unit and tenancy
  • Bulk import of scanned files
  • Retention rules per document type
  • Access limited by role

Statements module

Rent and utility statements prepared, published and acknowledged in the app.

  • Position-by-position utility settlement
  • Publication to the affected tenancies
  • Read confirmation per tenant
  • Download as PDF for the file

Maintenance desk

Incoming defect reports collected in one queue instead of calls and messages.

  • Photo and room with every report
  • Status visible to the tenant
  • Assignment to a contractor
  • History kept against the unit

Owner overview

The contract and invoice view for people who own the building rather than live in it.

  • Contracts running per property
  • Invoices booked by period
  • Export for the tax adviser
  • Read-only access for co-owners

Scope, licensing and rollout are agreed in writing after the first consultation.

Questions we are asked before a rollout

Do tenants have to install anything?

The portal works in a browser as well as in the app. A tenant who does not want a second app on their phone can open the same login in a browser and see the same documents.

What happens to the paperwork we already hold?

It is imported. Scanned leases, protocols and correspondence are filed under the unit they belong to during setup, so the archive does not start empty on day one.

Who can see which documents?

Access follows the tenancy and the role. A tenant sees their own unit, an owner sees their property, and management sees the portfolio. Nothing is shared across tenancies by default.

Can it run alongside the accounting software we already use?

Yes. Statements and invoices can be imported from your existing system rather than re-entered, and we check the file formats with you in the first consultation.

What about tenants who will never use a portal?

Those tenancies stay on paper. The unit file is kept in the app either way, so management works from one record while the tenant keeps receiving post.

How it lands with people who use it

★★★★★
I reported a leaking radiator with a photo on a Sunday and could see it had been passed to a contractor. No calling the office to ask whether anyone had read the email.
Martina, tenant
★★★★★
The contracts and the invoices for the property are in one list now. When my tax adviser asks for the year, I export it instead of hunting through a folder.
Hendrik, owner of a six-unit building
★★★★☆
Publishing the utility statements used to be an envelope job. Now the tenancies get them in the portal and I can see who has opened theirs.
Yasemin, office manager

Request a consultation

Tell us what you manage today and we will go through what would move into the app.

  • Your enquiry goes to the team that runs the setup, not to a call centre.
  • We reply by email and propose a time to talk.
  • The first conversation covers your portfolio, your current software and what the import would involve.